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  • 1.  SL 2018 - Inventory ItemXRef screen not opening for some items

    SILVER CONTRIBUTOR
    Posted Dec 07, 2021 11:51 AM
    One of my clients is having an issue with the ItemXRef (10.380.00) button on the Inventory Item screen. For one inventory item the button will work an open the Item Cross References but for a different inventory item the button will look like it is opening but does not. There are no differences between the two items.

    Has anyone had the same issue and if so were you able to resolve. I have tried MS Support but they gave me no remedy as they cannot recreate.

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    David Safstrom
    Senior Consultant
    NexTec Group
    Roswell GA
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  • 2.  RE: SL 2018 - Inventory ItemXRef screen not opening for some items

    TOP CONTRIBUTOR
    Posted Dec 07, 2021 12:03 PM
    Can you use the Item Cross References (10.380.00) screen directly to choose the item and see the rows?

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    Jonathan Van Houtte
    Architect
    XLstatements, LLC
    Clifton Park NY
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  • 3.  RE: SL 2018 - Inventory ItemXRef screen not opening for some items

    SILVER CONTRIBUTOR
    Posted Dec 07, 2021 05:51 PM

    Jonathan

     

    Yes you can access it directly and add the item's cross reference record. That can be a workaround but makes no sense of why it works for some and not for others.

     

    Regards,

     

    David D Safstrom  |  Senior Consultant | NexTec  | Get Support

    dsafstrom@nextecgroup.comP 832.255.2822 | M 770.826.8575

     






  • 4.  RE: SL 2018 - Inventory ItemXRef screen not opening for some items

    TOP CONTRIBUTOR
    Posted Dec 07, 2021 06:06 PM
    I'm not sure if this has any bearing, but some of the ADG screen code incorrectly trims off leading spaces of values before passing them as SQL parameters. Check for leading spaces in the InvtID column values of the Inventory table. There are other places, like the UserID/GroupID values used with access control, where leading spaces can also cause unexpected behavior. Rows mysteriously rising to the top of PV lists is a sign of this. It would be nice if SWIM disallowed key values with leading spaces.

    ------------------------------
    Jonathan Van Houtte
    Architect
    XLstatements, LLC
    Clifton Park NY
    ------------------------------



  • 5.  RE: SL 2018 - Inventory ItemXRef screen not opening for some items

    SILVER CONTRIBUTOR
    Posted Dec 14, 2021 07:53 AM

    All

     

    As an update on the issue below.

    The issue has been found to be a bug in the source code on what is sent from the Inventory Items screen to the Item Cross Reference screen when the Item XRef button is clicked.

     

    The bug was submitted to MS Support for addition to the bug list.

     

    Regards,

     

    David D Safstrom  |  Senior Consultant | NexTec  | Get Support

    dsafstrom@nextecgroup.comP 832.255.2822 | M 770.826.8575