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Technical Support for Dynamics SL - website issues

  • 1.  Technical Support for Dynamics SL - website issues

    SILVER CONTRIBUTOR
    Posted 27 days ago
    It appears that Microsoft has been "upgrading" the CustomerSource website in order to implement a new incident tracking system for technical support.    Sadly, this means that at the moment, some users (like me) cannot enter a new technical support incident on the website.

    In order to enter a new technical support incident, you can call this number and the nice folks will take a detailed message and pass it on as if you had entered it on the website:     888-477-7877

    Don't try to call the number listed on the website (1-800-936-4900)  as it is for all of Microsoft, the menu is endless, and doesn't take you to SL anyway.

    If anyone notices this is fixed, please respond on the forum!

    Best regards,

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    Gail Jones-Nemeth
    Financial Systems Analyst
    Creative Associates Int'l
    Washington DC
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