We are witnessing Behavious that we did not anticipate when recommending to a client to use the functionality in Clear Checks/Deposits Screen. The reference number field (where we would expect to the system to pull the document Number r-erence from AR Payments Entry Screen 08..050.00) is blank and hence our statement reports No Match. Find Match 20.440.01 only leads to a Batch Number i.e the Check/Deposit Reference only has a Batch Number instead of the Document Reference.
We further notice the Bank Reconciliation - Reconcile Deposit -20.210.03 where as entries from the Cash Manager Module display both Batch Number and Reference Number, Entries from AR Module only display a Batch Number under the Batch Number Column.
Is this by design or some script is missing? Has anyone encountered and resolved this.
Regards
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Peter Ongaria
Managing Director
SysCorp International Limited
Kampala
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