Open Forum

Rejected flex billing

  • 1.  Rejected flex billing

    BRONZE CONTRIBUTOR
    Posted Jan 07, 2020 05:06 PM
    I have an invoice that printed, but will not post.  How do I clear this document out completely so it doesn't show as not posting each time?

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    Stephanie McSpadden
    Sales Project Administration Manager
    Bandit Lites, Inc.
    Knoxville TN
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Rejected flex billing

    SILVER CONTRIBUTOR
    Posted Jan 08, 2020 01:22 PM
    You would have to change the PJINVHDR.inv_status field in SQL to IP (In Process) for the draft_num in order to get it out of the Printed status.  If the draft is not valid anymore, you should then be able to delete it from the Invoice & Adjustment Maintenance screen.  Alternatively, you might want to figure out why it is not posting, and resolve (unless another draft was created and posted to take its place).

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    Mark Ehleben
    President
    QBI Consulting, LLC
    Warminster PA
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    Academy - Online Interactive Learning from Experts


  • 3.  RE: Rejected flex billing

    BRONZE CONTRIBUTOR
    Posted Jan 08, 2020 06:07 PM

     

    Silly question, what is the message in the log as to why it doesn't post. I have seen where someone enters a blank line in the billing and then the BI fails to post.

     

    I then look at the back and if I see a $0 line with no company I delete that one line in SQL.

     

    This could also be handled in initialize mode in journal entry but I prefer SQL.

     

    Of course your issue would be something completely different and the actual error from the log might shed some light onto the root cause.




    Academy - Online Interactive Learning from Experts


  • 4.  RE: Rejected flex billing

    BRONZE CONTRIBUTOR
    Posted Jan 09, 2020 09:34 AM
    Fortunately, I know why it didn't post.  There was a change made in an account type, so the correlation with a task was null.

    Thanks for all the suggestions!

    ------------------------------
    Stephanie McSpadden
    Sales Project Administration Manager
    Bandit Lites, Inc.
    Knoxville TN
    ------------------------------

    Academy - Online Interactive Learning from Experts