View My Drafts
Wanted to get this to you in case any customers/partners have questions on the new process:
If you find the email in your Junk folder, please use the following steps to have these show in your main Feature Inbox:
Please note you will need to do this with each new support engineer that might reply to your cases unless your IT adds the plm.support.microsoft.com to allowed domain/ domain alias to receive emails from us. You can also check your online account for your support case and any updates that will show there. Please note due to the new changes to the Support Submission process, you will only be able to see the support cases you submitted only.