If it's only happening to certain users on certain machines, try deleting the APC folder within C:\Users\{UserID}\AppData\Roaming\Microsoft Dynamics SL for the affected users.
Another thing to try is disabling customization on the screen. Sounds like there is ALL User level customization which may have been corrupted...
If it's confirmed to be customization related, but the issue doesn't affect enough users to warrant a re-do of the customization, you can add the following to the solomon.ini on the server and see if it helps.
[Customization]
VBASourceCompile=Yes
VBASourceSave=No
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John Lian
Principal Consultant
The ERP Group, LLC
portland
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Original Message:
Sent: Jul 07, 2022 09:23 AM
From: Valerie VanAntwerp
Subject: CNSUB00 - Subcontract Maintenance Screen appears minimized/disappears from screen
Good morning,
We have been having issues with the subcontract maintenance CNSUB00 screen in our company for the past two days, when launched from menu, the screen looks like its loading up, then it just disappears from main screen, but shows up on the bottom as a open window in the task bar but we cannot physically see it. We have to right click on the open window in task bar, then click maximize then it will show up and load. If we decide to click minimize, then it will disappear and hide again.. but in maximize mode, if it take the top bar and move it around, it will minimize correctly. We have to maximize upon each CNSUB00 launch, the temp fix does not stay. This is only happening to certain users on certain machines. If user A is having this problem but user B is not, if B logs into user A's machine and tries, they then have this issue and vice versa. There are no self customizations set in customVBA table in sys. Has anyone ever experienced this before?
Thank you
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Valerie VanAntwerp
ERP Manager
MCKenney's, Inc
Atlanta GA
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